Senior Technical Support Engineer supporting Rational Software’s Embedded Development Tools. The tools being Apex/TestMate (Ada Programming Environment for X-Windows), Rose RealTime (UML C/C++/Java Development tool for Embedded Systems) and Test RealTime (C/C++/Java/Ada Runtime Analysis + Component Testing).

The role involved providing specialist technical expertise to software developers (both external and internal to Rational) developing real-time systems using Rational’s embedded development products. The tools provided full SDLC support for large teams on a large variety of projects (such as the Jindalee Over the Horizon Radar Network project). In this role I provided solutions to developers issues with the tools, collaborated with Rational’s Development houses in North America/Europe to resolve defects, and created technical articles for publication on the web. The role also involved internal training and presenting Rational Solutions at Embedded Conferences and Rational User Groups.

Basic skills gained/enhanced are as follows:

Technical problem solving in all areas of software development
System Admin– Unix (True64, Solaris, HP) + Windows (NT, 2000, XP) + Linux
C/C++, Ada 83/95 and Java Programming
Unified Modelling Language and Object Oriented Analysis + Design
Rational Unified Process
Integrated Tools – ClearCase, Summit CMVC, Testing Tools, Visual Studio, Visual eMbedded Tools, Rational Quality Architect, Rational Purify/Quantify
Target Operating Systems – Dec Alpha, Rational Exec, Windows, Windows CE, QNX, Linux
Technical research skills
Communications, International Team Work and Customer relations skills

During my time at Rational I completed a Masters of Science in Internetworking part-time at UTS, applying it to my work where possible. My final year project involved applying Rational Rose RealTime to the development of Windows CE Infrared applications for the Pocket PC. This project has lead to contract work developing a PocketPC Windows CE MFC/Wireless robotic control application for a US company (under NDA).